RESEARCH WORK
Accepted: 2026-01-19
Objective To explore the effect of the reflective mode of the problem menu in the refined management of medical consumables in our hospital based on the difference-in-differences (DID) model. Methods The period from June 2023 to December 2023, during which the refined management of medical consumables was carried out without using the reflective mode of the problem menu, was set as the control group. The period from January 2024 to June 2024, when the refined management of medical consumables was implemented with the application of the reflective mode of the problem menu, was designated as the observation group. The difference-in-differences (DID) model was used to analyze indicators including the rational utilization rate of medical consumables, the proportion of high-value medical consumables, the proportion of medical consumables per 100 yuan of medical income, the time spent on weekly inventory checking, application, collection, and billing, as well as the rates of missing barcodes, mislabeled barcodes, and billing errors. Results The rational utilization rate of medical consumables in the observation group was higher than that in the control group (P<0.05), while the proportion of high-value medical consumables and the proportion of medical consumables per 100 yuan in the observation group were lower than those in the control group (P<0.05). Compared with the control group, the weekly inventory checking time, consumable application time, collection time, and billing time in the observation group were shortened by 13.96±3.44 minutes, 13.26±2.34 minutes, 17.00±3.82 minutes, and 29.36±8.52 minutes, respectively. The missing labeling rate, wrong labeling rate, and billing error rate of medical consumable barcodes in the observation group were 8.30%, 7.10%, and 5.00% lower than those in the control group, respectively. The Difference-in-Differences (DID) regression model showed that after the implementation of the reflective model of the problem menu, the significant effects on the rational utilization rate of medical consumables, the proportion of high-value medical consumables, and the proportion of medical consumables per 100 yuan were 6.531, -4.163, and -9.106, respectively (P<0.05). Conclusion The reflective model based on the question menu increased the rational utilization rate of medical consumables and the work efficiency of staff, while reducing the proportion of high-value medical consumables, the proportion of medical consumables per 100 yuan (of medical service revenue), as well as the rates of missing barcodes, incorrect barcodes, and billing errors for medical consumables. Consequently, it improved the quality of refined management of medical consumables.