Application of the Fuzzy Comprehensive Evaluation Method for
Departmental Performance Evaluation in the Hospital
SHI Lia, WANG Xiao-lia,XU Yi-qiub, LIU Changc
a. Network Teaching & Research Office;
b. Basic Teaching & Research Office; c.
Multi-media Teaching & Research Office,
Educational Technology and Information
Center, Mudanjiang Medical University,
Mudanjiang Heilongjiang 157011, China
Abstract：Objective To employ the fuzzy comprehensive evaluation method for departmental
performance evaluation in hospital. Methods The departmental performance in a hospital was evaluated
from the following five aspects: efficiency index, quality index, development index, operation index,
social benefit index. Combined with the BSC (Balanced Score Card) principle and expert consultation
method, the weight of each factor was determined. The fuzzy comprehensive evaluation method was used
to obtain the fuzzy membership of all the dimensions, establish the matrix and analyze the evaluation
results. Results According to the fuzzy membership of overall departmental performance evaluation in
the hospital, 47% was evaluated as Good; 35% was evaluated as General; 18% was evaluated as Bad.
Based on the principle of maximum degree of membership, the comprehensive departmental performance
evaluation was assessed as Good. Conclusion The fuzzy comprehensive evaluation method has proved
itself with the features of rationality and feasibility, which can properly solve the problem of fuzzy
multiple indicators in departmental performance evaluation. In its practical application, the evaluation
results are consistent with the actual evaluation results.
石莉a，王晓莉a，徐一秋b，刘畅c. 模糊综合评价法在医院科室绩效考核中的应用[J]. 中国医疗设备, 2016, 31(6): 127-128.
SHI Lia, WANG Xiao-lia,XU Yi-qiub, LIU Changc. Application of the Fuzzy Comprehensive Evaluation Method for
Departmental Performance Evaluation in the Hospital. China Medical Devices, 2016, 31(6): 127-128.
