1. a. Department of Clinical Engineering丨 b. Department of Quality Management, The Second Affiliated Hospital Zhejiang University
School of Medicine, Hangzhou Zhejiang 310009, China丨 2. Department of Financial Affairs, Hangzhou Dianzi University,
Hangzhou Zhejiang 310018, China
Abstract：Objective To solve the problem that the response of medical equipment maintenance is slow, and clinical departments
cannot supervise the whole maintenance progress. Methods Through the failure mode and effects analysis (FMEA) quality
improvement project, the root cause of the slow response to medical equipment maintenance was analyzed. The asset labels of
medical equipment in the whole hospital were replaced with wipe resistant QR code tags. And we have developed a medical
equipment maintenance management module based on DingTalk APP, revised the medical equipment quality management system,
changed the maintenance process and vigorously promoted the application. Results The repair response rate within 1 h successfully
has reached the target value of 90% within the FMEA quality improvement cycle. Conclusion The department of clinical
engineering uses the new medical equipment quality management system to instant supervise medical equipment maintenance, which
is significant to ensure the safety of medical equipment and to improve the satisfaction of clinical departments.
张鞠成1a，孙云2，吕娜1b，黄天海1a，褚永华1a，王志康1a. 基于FMEA的医疗设备维修管理质量改进[J]. 中国医疗设备, 2021, 36(6): 124-127.
ZHANG Jucheng1a，SUN Yun2，LV Na1b，HUANG Tianhai1a，CHU Yonghua1a，WANG Zhikang1a. Quality Improvement of Medical Equipment Maintenance Management Based on FMEA. China Medical Devices, 2021, 36(6): 124-127.
