a. Department of Information Technology| b. Finance Department| c. Department of Operation and Management|
d. School Leadership Office, Shanghai East Hospital, Tongji University School of Medicine, Shanghai 200120, China
Abstract:Objective To reasonably transform the process of admission and discharge in the traditional mode of public hospitals,
improve the medical treatment environment of patients, reduce the waiting time, improve the service level and service experience,
improve the efficiency of patients’ hospitalization, and improve the patient satisfaction. Methods By consulting the literature,
we could understand the current situation of “Internet plus” hospitalization, and broaden the train of thought through the visit of
the wisdom hospital. We should use the information technology and “Internet plus” technology to realize the transformation of
hospitalization treatment process. Results By optimizing the process of admission and discharge, reforming the inpatient nurse
station system, we could realize the process of admission and discharge in the ward, reduce the number of patients going back and
forth between the ward and department of admission and discharge, and reduce the waiting time for patients to queue up for payment.
Conclusion By means of information technology, combined with the optimization of hospital admission and discharge process,
the nurse station system in the ward is transformed, so that the ward is no longer a simple treatment place, but a place integrating
admission, treatment and discharge services. It reflected that modern medical care is people-centered, improved patient experience
and improved patient satisfaction.
朱建成a,夏新a,高雁b,朱人杰c,刘中民d. 基于“互联网+”住院就医流程改造的探索与实践[J]. 中国医疗设备, 2021, 36(2): 109-112.
ZHU Jianchenga,XIA Xina,GAO Yanb,ZHU Renjiec,LIU Zhongmind. Exploration and Practice of Transformation of Hospitalization Process Based on Internet Plus. China Medical Devices, 2021, 36(2): 109-112.