Abstract:In order to solve the “three long and one short” problem that universally exists in the general
hospital, promote the outpatient operation efficiency and improve the treatment experience of patients,
our hospital carried out the deep cooperation with the YangZi Rural Commercial Bank, constructed the
self-service comprehensive information system together. The system is aimed to use the self-service
terminal to achieve the basic needs of patients, including self-service registration, recharge, payment,
reservation, taking number, query, satisfaction evaluation and other services. It also supports self-service
lab report and invoice printing, to provide convenient medical treatment for the majority of patients,
especially the numerous medical insurance patients.
孙礼侠a,吴宏a,曹阳b,张明敏c. 我院医保患者自助服务系统的建设与实践[J]. 中国医疗设备, 2017, 32(5): 169-172.
SUN Li-xiaa, WU Honga,
CAO Yangb, ZHANG Ming-minc. Research and Practice of Self-Service System for Medical Insurance Patients
in Our Hospital. China Medical Devices, 2017, 32(5): 169-172.