基于微信平台的立体定向放疗设备服务体系评价移动应用设计

许修,李斌,王龙辰,毕帆,姜瑞瑶

中国医疗设备 ›› 2018, Vol. 33 ›› Issue (9) : 147-149.

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PDF(2132 KB)
中国医疗设备 ›› 2018, Vol. 33 ›› Issue (9) : 147-149. DOI: 10.3969/j.issn.1674-1633.2018.09.039
医院数字化管理

基于微信平台的立体定向放疗设备服务体系评价移动应用设计

  • 许修,李斌,王龙辰,毕帆,姜瑞瑶
作者信息 +

Design of Mobile Application Based on Wechat for After-sales Service Assessment of Stereotactic Radiosurgery Devices

  • XU Xiu, LI Bin, WANG Longchen, BI Fan, JIANG Ruiyao
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文章历史 +

摘要

目的 设计用于立体定向放疗设备售后服务体系评价的移动终端应用,实现维修服务的客观定量评价。方法 以微信 为系统入口和运行平台,实现人员设备管理、维修服务流程、数据采集分析三个业务功能模块和消息推送、信息查询、系 统维护和后台管理四个辅助功能模块。结果 系统操作简单、易于接受、效率较高,现已部署完成并平稳运行,持续为课题 任务采集数据集。结论 系统可用于实现维修服务的客观定量评价和闭环管理,具有一定的创新性和推广意义。

Abstract

Objective To realize objective and quantitative evaluation of maintenance service by designing a mobile application used for after-sales service assessment of stereotactic radiosurgery devices. Methods In this study, WeChat was taken as the system entry and operation platform to realize three business function modules: personnel equipment management, maintenance service flow and data collection and analysis. At the same time, four auxiliary functional modules, including message push, information query, system maintenance and background management, had been improved. Results With the usable, acceptable and efficient qualities, the system had been deployed and running stalely, continuously collecting data for research project. Conclusion The system is adequate for objective and quantitative evaluation, and closed-loop management of maintenance service, which has certain significance of innovation and promotion.

关键词

立体定向放疗设备 / 售后服务 / 移动终端应用 / 客观定量评价

Key words

stereotactic radiosurgery devices / after-sales service / mobile application / objective and quantitative evaluation

引用本文

导出引用
许修, 李斌, 王龙辰, . 基于微信平台的立体定向放疗设备服务体系评价移动应用设计[J]. 中国医疗设备, 2018, 33(9): 147-149 https://doi.org/10.3969/j.issn.1674-1633.2018.09.039
XU Xiu, LI Bin, WANG Longchen, et al. Design of Mobile Application Based on Wechat for After-sales Service Assessment of Stereotactic Radiosurgery Devices[J]. China Medical Devices, 2018, 33(9): 147-149 https://doi.org/10.3969/j.issn.1674-1633.2018.09.039
中图分类号: R197.3   

参考文献

[1] 汪黎君,李斌,胡兵等.基于九年超声影像设备售后服务质量调查 数据的满意度影响力分析[J].中国医疗设备,2016,31(10):22-24.

基金

国家重点研发计划(2016YFC0106707)。

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