Abstract：Objective In order to improve the service quality of equipment manufacturers and help the hospital to sort and manage
the equipment maintenance companies based on the application of analytic hierarchy process (AHP) in the evaluation of medical
equipment maintenance service. Methods The experts summed up the evaluation factors, and used AHP method to calculate the
weight of different factors that affect the medical equipment maintenance service. Based on the average scores of engineers and
clinical staff, the comprehensive scores of equipment maintenance service providers were calculated. Results According to the
scores of maintenance service providers of CT equipment of different brands, the internal reasons were analyzed to demand and
improve the service quality of service providers. Conclusion The evaluation of medical equipment maintenance service based on
AHP is of practical significance, which is easy to operate and can be flexibly applied to other evaluation of medical equipment.
王梦婷，王守镜，代勇，刘麒麟. AHP在医疗设备维保服务评价中的应用研究[J]. 中国医疗设备, 2018, 33(6): 155-158.
WANG Mengting, WANG Shoujing, DAI Yong, LIU Qilin. Application Research of Medical Equipment Maintenance Service
Evaluation Based on Analytic Hierarchy Process. China Medical Devices, 2018, 33(6): 155-158.
