Abstract：Informatization-based BPR (Business Process Reengineering) for Department of Outpatient and Department of Emergency in the hospital has served as an important move in improving medical attention and simplifying the service process. With basic theoretical illustration of the concept BPR for the two departments in the hospital, Wuxi No.2 Prople’s Hospital was exemplified in this paper for its successful accomplishment of BPR by establishment of a HIS-based booking platform, an intensive comprehensive inspection service booking platform as well as a queue system, and implementation of the self-service-based treatment-before-payment process and 24-hour & 7-day self-help registration service for fees payment.
黄培. 基于信息化的医院门急诊流程再造实践[J]. 中国医疗设备, 2014, 29(1): 87-88.
HUANG Pei. Informatization-Based Practice of BPR for Emergency and Outpatient Departments in Hospital. China Medical Devices, 2014, 29(1): 87-88.
