Abstract：Outsourcing of medical devices maintenance has become a growing trend in healthcare industry. It provides multiple
advantages to the healthcare organizations, like increased operational efficiency, technical expertise. However, it has been found
that it is associated with various types of risks at the same time. Periodic evaluation of the services provided by the outsourced
maintenance service provider, matching them against set standards is primary requisite to mitigate occurrence of such risks. This
study evaluated the quality of medical devices outsourced maintenance services, a set of key quality evaluation indicators were
used for this purpose. The results showed that the key quality indicators directly represented the quality of maintenance outsourcing
service providers. In addition, it incentives service providers to improve the quality of maintenance to ensure the hospital's reasonable
interests by combining with the use of satisfaction surveys.
沈慧，刘晔，姚越飞，卜欣. 医疗设备维修外包服务质量评价的研究[J]. 中国医疗设备, 2019, 34(4): 156-158.
SHEN Hui, LIU Ye, YAO Yuefei, BO Xin. Research on the Quality Evaluation of Medical Devices Maintenance Outsourcing Services. China Medical Devices, 2019, 34(4): 156-158.
